{"id":238,"date":"2007-12-06T12:52:05","date_gmt":"2007-12-06T09:52:05","guid":{"rendered":"http:\/\/simonas.bartkus.lt\/blog\/2007\/12\/06\/aptarnavimo-kultura-atsuko-man\/"},"modified":"2007-12-06T12:52:05","modified_gmt":"2007-12-06T09:52:05","slug":"aptarnavimo-kultura-atsuko-man","status":"publish","type":"post","link":"https:\/\/simonas.bartkus.lt\/blog\/2007\/12\/06\/aptarnavimo-kultura-atsuko-man\/","title":{"rendered":"Aptarnavimo kult\u016bra atsuko man &#8230;"},"content":{"rendered":"<p>Kosto Smorigino herojus naujame <a href=\"http:\/\/whatson.delfi.lt\/news\/film\/article.php?id=15230283\" target=\"_blank\">lietuvi\u0161kame filme vartoja fraz\u0119<\/a> &#8211; &#8222;Venk \u017emoni\u0173, kuriems fort\u016bna atsuko subin\u0119&#8221;. A\u0161 puikiai suvokiu aptarnavimo kult\u016bros nuopol\u012f Lietuvoje, kur\u012f labiausiai s\u0105lygoja iki nulio suma\u017e\u0117j\u0119s nedarbas, bet, kad tai \u012fvyks taip tiesmukai &#8211; nesitik\u0117jau.<\/p>\n<p>\u0160e\u0161tadien\u012f \u010diu\u017einio paie\u0161kas i\u0161 internetin\u0117s erdv\u0117s perk\u0117l\u0117me \u012f real\u0173 parduotuvi\u0173 pasaulyje. \u012e lankytin\u0173 viet\u0173, kuriose galima rasti pirkin\u012f pateko ir neabejotinas \u010diu\u017eini\u0173 &#8222;top of mind&#8221; brandas <a href=\"http:\/\/www.padvaiskas.lt\/\" target=\"_blank\">&#8222;Padvaiskas&#8221;<\/a>, bet i\u0161 \u0161io gamintojo firmin\u0117s parduotuv\u0117s buvome &#8230; i\u0161vyti!<\/p>\n<p>Puikiai suprantu, jog &#8222;klientas visada teisus&#8221; yra jau seniai pasenusi ir bent de\u0161imtmet\u012f nebegaliojanti taisykl\u0117, bet, klient\u0173 atsikratymas be prie\u017easties vis d\u0117l \u0161iek tiek smogia. Savanori\u0173 pr. 180 &#8222;Bald\u0173 galerijoje&#8221; \u012fsik\u016brusiame firminiame &#8222;Padvaiskas ir Ko&#8221; salone \u0161e\u0161tadienio prie\u0161piet\u012f kelias minutes lauk\u0117me pardav\u0117jos, kuri plep\u0117jo su kito skyriaus darbuotoja, o kuomet ji at\u0117jo, u\u017edav\u0117me kelet\u0105 konkre\u010di\u0173 klausim\u0173 (mano subjektyviu manymu, tokioje parduotuv\u0117je kaip \u010diu\u017eini\u0173, n\u0117ra nieko geriau u\u017e klient\u0105, kuris tiksliai \u017eino ko nori). Kai klausim\u0173 apie technines savybes (ale i\u0161matavimai) pardav\u0117jai pasirod\u0117 per daug, ji tiesiog pasak\u0117:<\/p>\n<p>&#8222;Tai j\u016bs gal geriau eikite kitur&#8221;.<\/p>\n<p>Va, tiesiog taip ir pasak\u0117. Neturiu nieko asmeni\u0161ko prie\u0161 t\u0105dien parduotuv\u0117je dirbusi\u0105 pardav\u0117j\u0105 (link\u0117jimai jai), bet \u0161is \u012fvykis, matyt, yra simbolis, kur rit\u0105si aptarnavimo sferos lygis.<\/p>\n<p><img decoding=\"async\" src=\"http:\/\/simonas.bartkus.lt\/blog\/wp-content\/uploads\/2007\/12\/643_regular_kaliopejpg.png\" alt=\"\u201cLono\u201d \u010diu\u017einys \u201cKaliop\u0117\u201d\" align=\"right\" hspace=\"10\" vspace=\"10\" \/>Kad \u0161is ketvirtadienio vidurdienis pasidaryt\u0173 labiau teigiamas, noriu parekomenduoti tame pa\u010diame Savanori\u0173 pr. 180 \u012fsik\u016brusi\u0105 <a href=\"http:\/\/www.lonas.lt\/\" target=\"_blank\">&#8222;Lono&#8221;<\/a> firmin\u0119 parduotuv\u0117l\u0119, kuri turb\u016bt gal\u0117t\u0173 idealaus aptarnavimo pavyzdys. Gamin\u012f pristat\u0117 per 3 darbo dienas, kas irgi yra puiki. &#8222;Kaliope&#8221; \u010diu\u017einiui iki Nauj\u0173 Met\u0173 7% nuolaida, beje.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Kosto Smorigino herojus naujame lietuvi\u0161kame filme vartoja fraz\u0119 &#8211; &#8222;Venk \u017emoni\u0173, kuriems fort\u016bna atsuko subin\u0119&#8221;. A\u0161 puikiai suvokiu aptarnavimo kult\u016bros nuopol\u012f Lietuvoje, kur\u012f labiausiai s\u0105lygoja iki nulio suma\u017e\u0117j\u0119s nedarbas, bet, kad tai \u012fvyks taip tiesmukai &#8211; nesitik\u0117jau. \u0160e\u0161tadien\u012f \u010diu\u017einio paie\u0161kas i\u0161 internetin\u0117s erdv\u0117s perk\u0117l\u0117me \u012f real\u0173 parduotuvi\u0173 pasaulyje. \u012e lankytin\u0173 viet\u0173, kuriose galima rasti pirkin\u012f [&hellip;]<\/p>\n","protected":false},"author":2,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":[],"categories":[15,22],"tags":[],"_links":{"self":[{"href":"https:\/\/simonas.bartkus.lt\/blog\/wp-json\/wp\/v2\/posts\/238"}],"collection":[{"href":"https:\/\/simonas.bartkus.lt\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/simonas.bartkus.lt\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/simonas.bartkus.lt\/blog\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/simonas.bartkus.lt\/blog\/wp-json\/wp\/v2\/comments?post=238"}],"version-history":[{"count":0,"href":"https:\/\/simonas.bartkus.lt\/blog\/wp-json\/wp\/v2\/posts\/238\/revisions"}],"wp:attachment":[{"href":"https:\/\/simonas.bartkus.lt\/blog\/wp-json\/wp\/v2\/media?parent=238"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/simonas.bartkus.lt\/blog\/wp-json\/wp\/v2\/categories?post=238"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/simonas.bartkus.lt\/blog\/wp-json\/wp\/v2\/tags?post=238"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}